Vertafore is committed to maintaining the availability of our products and services in the event of a major outage or declared disaster recovery. Vertafore will simulate a disaster recovery event to assure that our products and services will be available in the event of a major outage or declared disaster recovery.

Friday, February 21, 2025 9:00pm MT – Monday, February 24, 2025 1:00am MT.

All Vertafore products unless otherwise noted below will be affected and inaccessible. All connections to Vertafore Orange Partners or other APIs will not be accessible. Customers should adjust schedules, reports or other items as needed.

During this test weekend, impacted Vertafore products will not be accessible. Once Vertafore has completed this test, all accessibility will be restored.

Please contact Vertafore Customer Support with questions via MyVertafore or by calling 1.800.444.4813 (US customers) or 1.800.444.4813 (Canada customers).