One obstacle in using Twilio to text is the need to purchase a new number. But what if your client attempts to call you back at that number, then what?
This is where call forwarding comes in. Let's say that you've purchased the phone number 614-555-5555 from Twilio so that you can start texting your clients from AgencyZoom. In your Twilio integration settings, you can direct any call attempt to 614-555-5555 to be forwarded to your office number.
In this quick video, we show you exactly how to do this.
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