Setting up click-to-call using Twilio allows you to make calls from within AgencyZoom using Twilio as your service provider. Twilio is also unique in its ability to let you make phone calls "from" any phone number. This means you can customize your caller ID to display your office number despite using a Twilio phone number.

In this video, we explain how you can make calls using Twilio and how to set the caller ID to display as your office number. This simple yet powerful feature will allow any agent to connect their office number to AgencyZoom and make calls that display their direct line in the caller ID. It's important to note that if you are going to be using Twilio as a provider then separate charges will apply.

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