We’re continuously investing in performance improvements so you can work faster and more reliably across your sales and service workflows. Below you will find our current ongoing updates and their status.
Email Activity Syncing
Status: In progress
We’re optimizing how integrated emails are processed and converted into activities. Please check back for updates and timeline details.
What this means for you: Email activity appears more quickly and on reliable timelines, giving you better visibility into producer engagement and follow-ups.
Sales Alert Emails
Status: In progress
A fix is scheduled for Thursday, March 5, to address false sales alert emails.
What this means for you: You can trust that alerts reflect real selling activity, reducing noise and restoring confidence in notifications.
Service Inbox - Service Request Creation
Status: In progress
As of Thursday, February 26, service inbox emails are processed through a dedicated queue to reduce service request creation time. We will continue making improvements to maintain performance during high-volume periods. Please check back for updates and timeline details.
What this means for you: Service requests and updates move through the system faster, helping your team respond to clients without unnecessary delays.
These updates reflect AgencyZoom's continued focus on performance and reliability. No customer data will be lost or compromised. We’ll continue sharing updates as we roll improvements out.