AMS360 Exec/Rep Upload

If you have multiple exec and rep set up for users in AMS360 for commission purposes, then this enhancement is for you! You mapping likely looks like a scenario below:

Two new fields were added: 'AMS360 Executive' and 'AMS360 Representative'. If there are multiple AMS360 execs/reps mapped into a single AgencyZoom user, you can now manually select which rep is uploaded to AMS360 so that the commission can run according to that user.

Tag dropdown sort

Previously, tag drop-downs were only sorted by priority. Now you have additional options to sort them alphabetically or by date created to make them easier to find!

Remember last import mapping

When importing lead/customer lists, the system will now remember the last import mapping, which can be helpful when frequently adding the same lead and customer lists! Please note you will need to have same exact column headers for this to work successfully.

Automatically complete open tasks when moving leads to sold

Do you really need open lead tasks when the lead has been sold? You now have the option to automatically complete any open tasks. If your account is integrated with your management system, it will automatically complete the task/suspense there as well.

New system setting:

Under System Settings > Task Manager, there is a new setting to 'automatically close open tasks when moving a lead to sold'.

An accompanying note will be added to the Activities history showing that the task was automatically completed by the system.

List view per page update

You now have the option to display lists as 10 rows per page for easier navigation and to reduce the table length and allow you to scroll horizontally without scrolling to the bottom of the page. The rows/page selection will be saved for every list view across AgencyZoom.

Minor enhancements pushed to production on demand

Add drivers and vehicles during lead import
AMS360 Group Filter for leads
New placeholders for 'All personal policy info' and 'All commercial policy info'

Text visibility for non-admins

This new system setting can ensure that no text goes unanswered! If a team member is out, another team member will now have access to their thread to fill in. Even if they are not out of office, they can still collaborate!

Service badge

Immediately know if the customer has open service requests when opening the customer 360 view! The green dot on the Services tab within a customer profile will now indicate that the customer has open service requests.

Still have questions? We're here to help! You can start a live chat with our Support Team by clicking the icon in the lower right corner of the screen. Support is available between 9am and 5pm ET, Monday - Friday. (Messages sent outside of those hours will be answered ASAP on the following business day.